After-sale Service

Find the right cable connection solution for your work. Contact our sales team with your application, terminal type and wire size to discuss suitable crimping tools, cable cutters or tool kits.

Need help with a SIBO tool? Share the product model, the terminal type and wire size, together with a short description of the issue. Clear photos or a short video can help our team understand your enquiry and discuss the next steps with you.

You can also explore the product videos in this resource center for demonstrations of the existing SIBO range.

SIBO’s service range includes retail and distribution, OEM and ODM. For a custom requirement, please contact us before ordering to discuss the tool type, application, quantity and any specific requirements.

For shipping enquiries, let us know your order requirements and destination so the available options can be discussed.

For an enquiry about a tool you have purchased, please provide your order reference and product model, along with a description of the support you need. Use the contact details below or visit our contact page to reach the team.

Any repair, replacement, parts availability or warranty terms should be confirmed with our team for the specific product and order.